CAT Dealer Business Solution
Streamlining all Caterpillar Inc. requirements in SAP ECC and S/4HANA
Enabling CAT Dealers to maximize value & efficiency
To efficiently grow the business, CAT dealers need an integrated business solution that fully complies with their operational needs and business scope.
Together with CAT Inc., FIT CAT Dealer Business Solution (FIT-CDBS) was exclusively tailored to support all business areas. From Prime, Parts and Service, to Rent and Lease. With 75+ preconfigured CAT interfaces, FIT Global supports Caterpillar’s long-term business priorities and organizational processes end-to-end.
Industry Credentials: Worldwide CAT Dealers
FIT-CDBS is a proven solution with ongoing innovation, serving multiple CAT Dealers across the world. FIT Global leverages this experience in our solutions and implementations.
We have worked with FIT Global since 2014. They are very familiar with our sector. Their experienced and dedicated team designed, developed and maintain the interfaces between our business processes and CAT HQ well. It was nice to have their expertise that felt really comforting.
Mohammed Daoudi,
CIO
We couldn’t be more pleased with the results we’ve got from the FIT Global’s solutions and services. Due to the broad experience of their consultants working with them was a completely new and positive experience.
Alberto Garcia Orams,
CIO
Preconfigured CAT Dealer Management System in SAP S/4HANA
FIT-CDBS is a scalable end-to-end solution, fully embedded in SAP S/4HANA. Based upon industry best practices and the latest technologies, it’s the foundation for the CAT Dealer Digital Core.
This comprehensive CAT dealer business system offers:
- 360˚ Insights – with view on customers, assets, location, utilization P&L
- Smart Integrations – with unique central master data concept
- Continuous Innovations – with IoT & 'out-of-the-box' OEM integrations
- Accelerated Implementations – with industry best practices & templates
- User-friendly Interface – with SAP Fiori experience
Scope of Modular CAT Dealer Business System
With FIT-CDBS, dealers can select the modules they need. Components like rental, leasing or service can be added to the overall scope. Since all processes are fully aligned with CAT standards, out-of-the-box integrations accelerate implementations and fulfill all CAT dealers’ needs.
FIT Global: FLEET / ASSET / EQUIPMENT MANAGEMENT
Key Differentiators for CAT Dealers
FIT-CDBS covers CAT Dealer business needs ‘out of the box’
SAP S/4HANA + FIT-CDBS
DEALER BUSINESS NEEDS
Small ERP + 3rd Party Solutions
All-in-One Solution
Addressing CAT Dealer specific requirements
Core Business Processes
Partial Solution
Multiple dealer requirements are not supported
Full Business Processes Integration
Without any limitation
ERP Integrity
Lack of Business Integration
Dependency on 3rd party applications
Mature S/4HANA Foundation
Support functional, technical extensions in future
Business Expansion
Capability Borders
Limit extending & implementing new functionalities
Validated & Compliant CAT Integrations
Out of the box, continuous updates
Dealer Integrations
Limited / Non-integrated Dealer Systems
Restricting dealer business operations
Long-term Strategical Partnership
With both SAP, FIT-Global and CAT
Strategic Partnership
No Joint Partnership
Key players have ‘own agenda’ to serve dealers
FIT-CDBS Roadmap
With CAT Dealer & SAP influence
Solution Roadmap
No Dealer Specific Roadmap
Dealers are no strategic focusing for vendors
SAP Fiori User Interface
Browser driven, mobile optimized, streamlined
Mobile / User Friendly
Separate User Interfaces
Mobile limitations / Various user screens
IoT Use Cases covered in FIT CAT Dealer Business Solution
Nowadays, IoT usage is a must have for equipment dealers to stay ahead of the competition. With FIT-CDBS, we enable all essential IoT use cases to help dealers exploit their assets the best way possible:
- GPS data capturing
- Map integration
- Real-time location visualization
- Rental fleet area management
- Usage hours tracking
- Proactive maintenance
- Due date notifications
- Automated over-usage calculation in cycle billing
- Automatic adjustment of cycle billing amounts
- Equipment-based P&L report
- Rental lifecycle decisions based on profitability, maintenance cost
- Unplanned failure service
- Faster response
- Automated service actions
- Automated capturing
- Notification of service employees, and during service business processes
Dealer Benefits
- Improved profitability
- Enabling seamless company & operational growth
- Fast Return on Investment (ROI)
- Highly satisfied employees & customer
- One step ahead of competition
- Reducing risk, cost of implementation
- Full finance integration, improved financial controls
- Company and equipment based P&L reporting
- Asset integration & accounting
- Financial controls within all business operations
- Robust financial reporting capabilities
- Fully centralized solution based on SAP software
- Lower TCO
- Optimizing IT resources
- Aligned with latest SAP technologies
- Integration capabilities to other SAP solutions (Ariba, Hybris, Asset Intelligence Network – AIN)
- Technology leadership
- Out of the box integrations to CAT Inc.
- Simplified, integrated business processes with CAT dealer specific functionalities & features
- Best practices to optimize and streamline operations
- End-to-end process support for Prime, Parts, Service, Rental & Leasing
- 360-degree customer & equipment view
- All information in one centralized solution
- Automated & optimized CAT business processes
- Continuous annual releases with extended CAT Dealer specific capabilities
- Our customers directly influence CAT Dealer Business Solution roadmap
- Always aligns with the latest SAP technologies and software versions
- Cutting edge technology
