Dealer Management System
in SAP S/4HANA
Modular Dealer Management System to
create the best customer experience
Preconfigured Dealer Management Software in SAP S/4HANA
FIT-DMS is a scalable end-to-end solution, fully embedded in SAP S/4HANA. Based upon industry best practices and the latest technologies, it’s the foundation for the Dealer Digital Core. Pioneered to be versatile, answering to all the equipment dealers’ needs. Components like rental, leasing or service can be added to the overall scope.
This comprehensive Dealer Business System offers:
- 360˚ Insights - with view on customers, assets, location, utilization P&L
- Smart Integrations - with unique central master data concept
- Continuous Innovations - with IoT & out-of-the-box OEM integrations
- Accelerated Implementations - with industry best practices & templates
- User-friendly Interface - with SAP Fiori experience
Key IT Challenges of Equipment Dealerships
As an Equipment Manufacturing or dealer, having control over every little detail can be overwhelming and complex.
Within the dealer value chain there is often a lack of visibility and the ability to consolidate information well. It’s also hard to keep up with innovative industry upgrades.
Dealers find themselves thorn between multiple challenges that are mainly related to:
Challenges around streamlined processes, managing connections & embracing innovations, like IOT, Cloud and Mobility based upon industry best practices
Challenges around maintenance & upgrades of tools and dealer interfaces and sustainable specialized business & technical knowledge to keep systems up to date
Challenges around reporting of asset availability, location, utilization and P&L to create holistic view on the performance
Scope of Modular Dealer Management System
FIT Global: FLEET / ASSET / EQUIPMENT MANAGEMENT
SAP DIGITAL CORE: S/4HANA
FIT-DMS enhances and expands the digital core, SAP S/4HANA with value added software and services. It helps equipment manufacturers and dealers to simplify their IT landscape and manage assets throughout the entire lifecycle.
Recep Bakirci,
CEO of FIT GLOBAL
Benefits for Equipment Dealers
With FIT-DMS, you can boost profitability, operational efficiency & customer experience
FIT-DMS covers dealer business needs ‘out of the box’
SAP S/4HANA + FIT-DMS
DEALER BUSINESS NEEDS
Small ERP + 3rd Party Solutions
All-in-One Solution
Addressing Dealer specific requirements
Core Business Processes
Partial Solution
Multiple dealer requirements are not supported
Full Business Processes Integration
Without any limitation
ERP Integrity
Lack of Business Integration
Dependency on 3rd party applications
Mature S/4HANA Foundation
Support functional, technical extensions in future
Business Expansion
Capability Borders
Limit extending & implementing new functionalities
Validated & Compliant Dealer Integrations
Out of the box, continuous updates
Dealer Integrations
Limited / Non-integrated Dealer Systems
Restricting dealer business operations
Long-term Strategical Partnership
With both SAP, FIT-Global and Dealer
Strategic Partnership
No Joint Partnership
Key players have ‘own agenda’ to serve dealers
FIT-DMS Roadmap
With Dealer & SAP influence
Solution Roadmap
No Dealer Specific Roadmap
Dealers are no strategic focusing for vendors
SAP Fiori User Interface
Browser driven, mobile optimized, streamlined
Mobile / User Friendly
Separate User Interfaces
Mobile limitations / Various user screens
Industry Credentials
FIT-DMS is a proven solution with ongoing innovation, serving multiple Equipment Dealers across the world. FIT Global leverages this experience in our solutions and implementations.
IoT Use Cases covered in Dealer Management Software
Nowadays, IoT usage is must have for equipment dealers to stay ahead of the competition. With FIT-DMS, we enable all essential IoT use cases to help dealers exploit their assets the best way possible.
- GPS data capturing
- Map integration
- Real-time location visualization
- Rental fleet area management
- Usage hours tracking
- Proactive maintenance planning
- Maintenance due date notifications
- Automated over-usage calculation in rental cycle billing
- Automatic adjustment of rental cycle billing amounts
- Equipment based Profit & Loss reporting
- Rental lifecycle decisions based on profitability, maintenance cost
- Unplanned failure, service notifications
- Faster reaction time on service needs
- Automated service actions
- Automated capturing of Dealer ‘Service Letters’
- Notification of service employees, and during service business processes
