Maximize the Market Potential
of Your Equipment
With FIT-EM, you gain full control over your equipment sales,
parts, services, rental, and leasing business operations.
Top 10 Ambitions
Equipment Management Companies
- Boost revenues
- Realize process integrations
- Strengthen customer experience
- Minimize manual tasks
- Improve utilization rates
- Offer flexible pricing
- Provide real-time availability
- Get 360˚ financial insights
- Infuse sustainability
- Reduce costs
The Most Comprehensive Solution for Equipment Companies Management
Equipment companies face an interesting challenge of combining a great customer experience with operational excellence and cost efficiencies. But what if your landscape of applications that used to perform these day-to-day
operations has become too diverse?
Standard ERP solutions don’t keep track of equipment over location, provide configuration of assets, or offer variance in pricing logic. Neither do they offer full business integrations with service, parts, rental and leasing processes.
FIT-EM covers all core processes to dynamically manage your equipment.
FIT-EM: End-to-end Equipment Management Portfolio
Developed by FIT Global
OEM
INTEGRATIONS
- Machine Engine Pricing
- Equipment Order
- Acknowledge
- Pricing Order
- Returns / Surplus
FIT-EM Solution
SALES & PROC.
- Lead to Quote
- Sell from Stock
- Sell with Procurement
- Projects – Power Syst.
- Configuration
- Trade-In
- Used Equipment
PARTS
- Lead to Quote
- Sell from Stock
- Backorder, Stock Replenishment
- Return & Complaints
- Core Reman Mngt
- Parts Replacement
SERVICE
- Quote / Contract / Cash
- Warranty Management
- MARC Contracts
- Preventative Maintenance
- Technician Scheduling
- Service Letters (PSI/PSP)
RENTAL
- Quote to Cash Rental
- Check-Out / Check-In
- Pricing / RPO / SWAP
- Asset Integration
- Cycle Bill
- Final Billing
LEASING
- Quote to Cash Lease
- Pricing / Amendments
- Asset & Lease Accounting Integration
- Cycle Bill
- Final Billing
FLEET MANAGEMENT
- Fact Sheet & Credit Check
- Procurement Execution
- Parts & ATP Check
- Equipment Availability
- Profitability Analyses
- Stock Transfer
- Product Service Letter
- Check-in/ Check-out
EQUIPMENT MANAGEMENT
SAP DIGITAL CORE
- Asset Management
- Finance
- Sales
- Services
- Manufacturing
- R&D and Engineering
- Sourcing & Procurement
- Supply Chain
S/4HANA
CUSTOMER
INTERACTIONS
- Quotation / Contract / Order
- Delivery / Transportation
- Returns
- Reman Parts
- Pricing
- Billing
FIT-EM in detail
To manage equipment over the circular lifecycle, FIT-EM integrates all core processes and is fully embedded within the SAP Digital Core: SAP S/4HANA.
Financial postings happen for automatically across the system. Assets can be maintained as fixed assets with depreciation management. And integration with fleet management simplifies planning of logistics, transportation and transfer related processes.
To connect the full value chain, equipment dealers need seamless OEM integrations. The unique central master data concept of FIT-EM enables asset management across this chain and create full P&L insights. From equipment or parts ordering, to service letters and handling of warranty claims and preconfigured configurations.
The ability to integrate with remanufacturing combined with timely service and maintenance, will strengthen the sustainability goals of the equipment industry. Strong collaboration with the ecosystems will pay-off immediately.
To drive revenues, the embedded FIT Sales and Procurement solution enables the sales force to fulfill all possible customer demands. Beyond rental and leasing, there are options for sales of used equipment, additional services, extended warranty or maintenance packages. By using variant pricing, all possible scenarios are being covered.
FIT-EM provides ATP for required configured equipment, credit checks for sub/main-segments and reservation on equipment. There is also a direct transfer of sales requirements to procurement and integrations with project and sales operations.
Managing parts is finding a balance between parts availability, solid pricing and low inventories. FIT-Parts enables the optimization of stock levels with parts planning based upon historical sales and operational data. Capabilities are embedded for availability checks, full insights in alternative parts, pricing, credit limits, approval processes and tracking of work orders.
Easy transfer of sales requirements to procurement is in place, just like advanced backorder and return order management. To strengthen sustainability efforts, dealers will benefit from extensive core reman management functionalities.
Next to a cost center, service can also be a profit center. FIT-Service can be added to the FIT-EM scope based upon business need. The solution provides a wealth of capabilities to control costs with preventative or planned maintenance and boost revenue as well.
Dealers get built-in price proposals for specific service agreements, can create work orders from scratch and from quotation, and can handle external labor procurement. This is possible for existing or one-time customers. There are also automatic updates for the equipment history and interface processes with suppliers which stretch beyond warranty processes for rejected, partially approved, or approved warranty claims.
For any dealer, rental core processes need to be well in place. And specific rental scenarios like RPO, Swap, re-rent or Rental Packages are all covered in FIT-Rent. While it is also a stand-alone solution for many rental companies, it can be added and fully embedded in FIT-EM.
Leasing is getting more and more traction in the market. FIT-Lease can be added to the FIT-EM scope based upon business need. It covers all leasing scenarios like lease amendments, cancellations, packages, LPO and re-lease. Combined with a pay-per-use model, dealers can cover the full scope to customers.
There is also a streamlined guided quoting process, calculation of insurance fees and automated credit limit checks. The solution supports the interchangeability requests from customers for buying or renting the equipment after the leasing contract period.
"FIT-EM covers the dynamic needs
of our customers and operators."
The Value of FIT-EM for Your Equipment
Company Benefits
FIT-EM offers explicit value for all contributors of equipment management companies.
CEO
- Improve profitability
- Boost customer satisfaction
- Realize fast ROI
- Beat the competition
HR
- Empower the workforce
- Infuse collaboration
- Simplify onboarding
- Increase employee satisfaction
Sales
- Promote rental packages & alternatives
- Offer flexible pricing, pay per use
- Get full customer insights
- Increase customer experience
Finance
- Get full finance integration
- Improve financial controls
- Run equipment P&L reports
- Embed asset accounting
IT
- Run integrated SAP solution
- Realize lower TCO
- Drive continuous innovations
- Leverage integration capabilities
Operations
- Simplify rental core processes
- Handle RPO, SWAP scenarios
- Benefit from easy interface
- Use best-rate calculator
Service
- Run preventative maintenance
- Simplify parts & equipment orders
- Automatically schedule technicians
- Reduce service & scrap cost
Logistics
- Use graphical planning board
- Embrace automated planning
- Minimize cost of stock-outs
- Reduce inventory levels
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