Boost Profitability with
Equipment Rental Software

With FIT-Rent you can improve availability,
utilization rates and sustainability.

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Equipment Rental Software for SAP S/4HANA Customers

Rental companies act diligently every day to optimize rental processes, manage their rental fleet well to increase availability and support customers in the best possible. But what if your business processes are not well connected, you do not have a full view on your customers, your fleet and your rental asset P&L profit & loss?

Standard ERP solutions do not solve these challenges. Specific rental scenarios, solid business process integrations and 360˚ insights are needed to strengthen your business and increase profitability.

FIT-Rent is the simple answer to gain control and boost your rental business.

Ambitions of Rental Companies

BE BOLD
BE BOLD
DECISIONS
Feelings
Facts
BE RESPONSIVE
BE RESPONSIVE
BEHAVIOR
Reactive
Proactive
BE AGILE
BE AGILE
FINANCE
CapEX
OpEX
BE CONNECTED
BE CONNECTED
ECOSYSTEM
Stand-alone
Network
BE OPEN
BE OPEN
EXPERIENCE
One Channel
Omnichannel
BE SMART
BE SMART
CONTROL
Learning by doing
Best Practices
BE COMPLETE
BE COMPLETE
INFORMATION
Scattered
360° Insights
BE DRIVING
BE DRIVING
TECHNOLOGY
Laggards
Innovators
BE FASTER
BE FASTER
SOLUTION
Customized
Standardized
BE FLEXIBLE
BE FLEXIBLE
AVAILABILITY
Fixed Models
Interchangeable

FIT-Rent: SAP Rental Industry Solution

With FIT-Rent, a core solution within the FIT Global Dynamic Equipment
Management portfolio, you turn rental challenges into rental opportunities.

  • Fully integrated end-to-end processes
  • Strong digital core with SAP S/4HANA
  • Simple user interface with SAP Fiori
  • Accelerated approach from the start
  • Unique central master data concept
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FIT-Rent: End-to-End Solution Overview

Fully embedded in SAP S/4HANA

OEM
INTEGRATIONS

  • Equipment Configuration Data
  • Equipment & Parts Orders
  • Service Letters
  • Service Warranty Claims
  • Call Back Activities

RENTAL
BUSINESS INTEGRATIONS

  • FLEET MANAGEMENT
  • SALES
  • PROCUREMENT
  • SERVICE MANAGEMENT
  • PARTS MANAGEMENT
  • FINANCE & CONTROL
  • FIXED ASSET MANAGEMENT

RENTAL
CORE PROCESSES

  • REQUEST
  • QUOTATION
  • CONTRACT
  • CHECK-OUT
  • DELIVERY
  • OPERATION
  • CYCLE BILLING
  • CHECK-IN
  • FINAL BILLING

RENTAL
SPECIFIC SCENARIOS

  • RPO
  • SWAP
  • RE-RENT
  • SALE
  • PROJECT-BASED CONTRACTING
  • RENTAL OPERATOR
  • RENTAL PACKAGES

SAP DIGITAL CORE

  • Asset Management
  • Sales
  • Manufacturing
  • Sourcing & Procurement
  • Finance
  • Services
  • R&D and Engineering
  • Supply Chain

OEM
INTEGRATIONS

  • Availability
  • Pricing
  • Contracts
  • Orders
  • Services
  • Returns
  • Parts
  • Invoices

Rental Core Processes

  • REQUEST
  • QUOTATION
  • CONTRACT
  • CHECK-OUT
  • DELIVERY
  • OPERATION
  • CYCLE BILLING
  • CHECK-IN
  • FINAL BILLING

CHECK AVAILABILITY

FIT-Rent provides

  • Real-time insight
    • rental install base
    • equipment / asset status
    • location information
    • alternative assets

CHECK PRICING

FIT-Rent provides

  • Various standard pricing options
    • best-rate calculator
    • contract based
    • equipment hierarchy based
    • campaign discount
    • rental packages/kits
    • time-flexible (hourly/daily/weekly/monthly)

CHECK EXTENSIONS

FIT-Rent provides

  • Automated ‘rental package’ options
    • attachments
    • consumables
    • bulk materials
    • services

CREATE QUOTE

FIT-Rent provides

  • Existing or ‘one time’ customer definition
  • Full equipment/asset status, location, and pricing insight
  • Rental package(s) definition
  • Streamlined, guided quoting process
  • Automated credit limit check & validation
  • Equipment category-based quoting

CHECK INFORMATION

FIT-Rent provides automated

  • Replication of info from the request / quotation
  • Availability & location check of equipment / assets
  • Credit checks based upon business rules
  • Hard reservation

GENERATE CONTRACT

FIT-Rent provides

  • Permission rules for approval steps
  • Calculation of insurance charge/fee
  • Generation of cycle billing
  • Definition of delivery, return request
  • Maximize rental usage hours (SMU)
  • Various levels of discount, campaign management

ADD RENTAL OPTIONS

FIT-Rent provides

  • Rental purchase option (RPO)
  • Equipment change process (SWAP)
  • Project-based contract management
  • Rental operator management
  • Rental packages

INFUSE PLANNING

FIT-Rent provides

  • Equipment preparation checklist
  • Automated triggers for planning of equipment delivery
  • Google Maps integration to support planning
  • Advanced Graphical Planning Board

STRENGTHEN DELIVERY

FIT-Rent provides

  • Automated equipment status updates
  • In-transit process monitoring
  • Option: Live tracking via IOT integration

SUPPORT OPERATION

FIT-Rent provides

  • Planned maintenance execution
  • Unplanned maintenance execution
  • Equipment change process (SWAP)
  • Automated rental cycle invoices

EXPAND WITH IOT

FIT-Rent supports

  • Automated meter reading
    • offers usage-based invoicing
  • Automated failure notification
    • triggers maintenance activities
  • Remote assistance
    • ensures proper utilization of equipment

CYCLE BILLING

FIT-Rent provides

  • Automated rental cycle invoices
  • Cycles based upon different criteria, like time-based and usage-based
  • Payment flexibility in rental equipment & simplified internal administration process

SUPPORT RETURNS

FIT-Rent provides

  • Partial or full return of equipment option
  • Model & checklist-based equipment inspection

FINAL BILLING

FIT-Rent provides

  • Flexible billing process
    • Additional charges
    • Late returns
    • Customer damages
    • Over-usage
    • Rebates
    • Vouchers

Rental Specific Scenarios

  • RPO
  • SWAP
  • RE-RENT
  • CYCLE BILLING
  • PROJECT-BASED CONTRACTING
  • RENTAL OPERATOR
  • RENTAL PACKAGES

RENTAL PURCHASE ORDER

Situation

Rental customer wants to buy equipment which he currently has in use

FIT-Rent Solution

RPO process cancels rental contract (remaining billing items) and automatically creates RPO ‘sales order’ with reference to rental contract

Benefits

  • Faster internal administration process
  • Customer friendly process
  • Less error-prone process

EQUIPMENT CHANGE (SWAP)

Situation

You or your customer wants to swap certain equipment

FIT-Rent Solution

Swap process automatically creates inbound delivery (for return equipment) and outbound delivery (for sent equipment)

Benefits

  • Faster internal administration process
  • Customer friendly process
  • Contract remains valid for swapped equipment

RE-RENT EQUIPMENT

Situation

You want to rent an equipment or asset from your supplier and re-rent this to your customer

FIT-Rent Solution

The re-rent process automatically creates a purchase order for re-rent equipment

Benefits

  • Faster internal administration process
  • Separately manage your customer billing plan and supplier payment plan

CYCLE BILLING

Situation

You want to sell used (rental) equipment or refurbished equipment

FIT-Rent Solution

Full integration with contract sales process to mark rental equipment for sale and define equipment lifecycle end period. Option to connect with auction.

Benefits

  • Increase lifecycle, contribute to sustainability
  • Simplify internal administration process

PROJECT COST CONTROL

Situation

Your customers want to manage costs of rental equipment by project

FIT-Rent Solution

The project-based contracting process allocates equipment to dedicated projects

Benefits

  • Offer cost insights by project
  • Simplify internal administration process

OPERATOR IN ACTION

Situation

Your customers want to utilize equipment with an external operator

FIT-Rent Solution

The rental-operator management process allocates these services and cost easily to the project and contract

Benefits

  • Provide additional services
  • Ensure proper equipment usage
  • Get cost insights by project
  • Simplify internal administration process

EXTENSIONS & KITS

Situation

You want to show possible extensions or sell rental packages / kits

FIT-Rent Solution

The attachment handling process proactively positions attachments, consumables, bulk materials and services to customers

Benefits

  • Create cross- and upsell opportunities
  • Simplify internal administration process

Rental Process Integrations

  • FLEET MANAGEMENT
  • SALES
  • PROCUREMENT
  • SERVICE MANAGEMENT
  • PARTS MANAGEMENT
  • FINANCE & CONTROL
  • FIXED ASSET MAN.

FULL EQUIPMENT CONTROL

  • Central Master Data Concept
    • creates ‘one source’ of the truth
  • Fleet Transfer Support
    • support classification (new, rental, used, refurbished)
  • Logistical Movement Support
    • simplifies internal processes
  • E2E Lifecycle Management
    • Offers 360˚ operational & financial insight

INTEGRATED SALES PROCESS

FIT-Rent provides

  • Sale of
    • new equipment
    • rental (used) equipment
    • refurbished equipment
  • Automated Rental Purchase (RPO)
  • Contract sales process integration
  • Option to mark rental equipment for sale
  • Option to define equipment lifecycle end period

SMART PROCUREMENT

FIT-Rent provides

  • Equipment procurement process
    • new equipment,
    • direct rental fleet equipment
  • Procurement requisition
  • Approval process management
  • Automated Master Generation for
    • equipment
    • fixed assets

FLEXIBLE SERVICE

FIT-Rent provides

  • Service management process integration
  • Rental equipment preparation & inspection processes
  • Rental contract work order triggering
    • Planned repairs
    • Unplanned repairs
  • Global maintenance of rental fleet

FAST PARTS

FIT-Rent provides

  • Parts allocation to Rental equipment maintenance
  • Parts reservation handling
  • Parts backorder, stock replenishment (planning)
  • Direct Parts sale enablement
  • Parts / Consumables involvement in Rental Quotes, Contracts
  • Parts replacement handling

FULLY IN CONTROL

FIT-Rent provides

  • Global financial lifecycle management of Rental fleet
  • 360-degree view of equipment
    cost/revenue related transactions
  • Hierarchical P&L reporting
  • Finance & controlling integration
  • Full financial control
  • Advanced reporting capabilities

EMBED FIXED ASSETS

FIT-Rent provides

  • Fixed Asset accounting integration
  • Fixed Assed depreciation management
  • Automated Asset creation & generation processes via Procurement, Fleet transfer

Customer References

Thanks to FIT Global’s FIT-Rent Rental solution, we are able to manage our multinational rental fleet in one global intuitive tool with harmonized processes and a deep integration in our SAP landscape.

Axel Fischer Managing Director

We couldn’t be more pleased with the results we’ve got from the FIT Global’s solutions and services. Due to the broad experience of their consultants working with them was a completely new and positive experience.

Alberto Garcia Orams, CIO

We have worked with FIT Global since 2014. They are very familiar with our sector. Their experienced and dedicated team designed, developed and maintain the interfaces between our business processes and CAT HQ well. It was nice to have their expertise that felt really comforting.

Mohammed Daoudi, CIO

The Value from FIT-Rent

Asset Utilization

+4-6%
  • Availability: Real - time & Location Based
  • Flexibility: Rental Usage Time
  • Delivery Speed: Soft Reservation
  • Quality: Operator Support

Cost savings

+4-6%
  • Finance: 360° Report + P&L, Cycle Billing
  • Service: Preventative Maintenance
  • Logistics: Automated Planing & SWAP
  • IT: Infrastructure & Maintenance

PROFITABILITY

+5-10%

Revenue Growth

+3-5%
  • Sales: Rental Packages, Alternative Assets
  • Margin: Flexible Customer Pricing, Re-Rent
  • Retention: Best Customer Experience
  • Competition: Real-time Availability

Wrench Time & Order Accuracy

+++
  • Productivity: Full Automation, RPO
  • Efficiency: Smart Integrations
  • Satisfaction: SAP Fiori User Interface
  • Master Data Concept: One Data Source

Customer Benefits

With FIT-Rent, rental companies will exceed their customer expectations
and create a competitive advantage.

  • Faster response times
  • Guided processes
  • Flexible & best pricing
  • Easy rental replacements
  • Real-time availability insights
  • Higher uptime
  • Better customer service
  • Best rental sale offers
  • Mobile experience
  • Alternative assets

Company Benefits

Cross the board, FIT-Rent offers explicit value for all contributors who want to drive sustainable rental business success

CEO

  • Improve profitability
  • Boost customer satisfaction
  • Realize fast ROI
  • Beat the competition

HR

  • Empower the workforce
  • Infuse collaboration
  • Simplify onboarding
  • Increase employee satisfaction

Sales

  • Promote rental packages & alternatives
  • Offer flexible pricing, pay per use
  • Get full customer insights
  • Increase customer experience

Finance

  • Get full finance integration
  • Improve financial controls
  • Run equipment P&L reports
  • Embed asset accounting

IT

  • Run integrated SAP solution 
  • Realize lower TCO
  • Drive continuous innovations
  • Leverage integration capabilities

Operations

  • Simplify rental core processes
  • Handle RPO, SWAP scenarios
  • Benefit from easy interface
  • Use best-rate calculator

Service

  • Run preventative maintenance 
  • Simplify parts & equipment orders 
  • Automatically schedule technicians
  • Reduce service & scrap cost

Logistics

  • Use graphical planning board
  • Embrace automated planning
  • Minimize cost of stock-outs
  • Reduce inventory levels

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